Debt Collectors in the UK

If you’re contacted by a debt collector over unpaid bills, don’t worry – you might have just found a way to get these organisations off your back. MoneyFixers’ trained advisors work with these types of firms every day, often during the IVA proposal stage.

Below are a list of debt collectors in the UK. We should have recently worked with these firms to help clients deal with their debts:

Debt collectors and the law

It’s important to note that debt collectors have no special legal privileges. They are just one of the solutions your creditors can use to request payment on your debts. They might contact you by phone or visit you at your address. However, they cannot:

  • Pretend to be a bailiff
  • Force their way into your property
  • Refuse to leave when you tell them to go
  • Speak to anyone about your debt
  • Confiscate your assets
  • Threaten or intimidate you

If a debt collector does visit your home, always request to see identification. You also don’t need to open the door if you’re scared or feeling uncomfortable. Should you want them to leave, you can inform the collector that you’ll deal with your debts in writing or directly through the creditor. It is important to note though that continually ignoring visits from debt collectors is not advised. Eventually, this could escalate to bailiff teams or legal action.

Therefore, once you’ve received a visit from a debt collector, it is vital that you receive debt help. Fortunately, our team can be contacted within a matter of minutes. Potentially, we could be dealing with the debt collector on your behalf within 24 hours.

Can debt collectors call your work?

Debt is a very private matter and, understandably, you might not want anybody to find out about your finances. Fortunately, one of the things which debt collectors cannot do is come to your workplace. They can, however, call the premises and ask to speak to you.

Fortunately, you can request the debt collector no longer calls you at your workplace. Once you’ve stated this, they must do so.

What’s the difference between a bailiffs and a debt collector?

Although many of us still refer to them as bailiffs, they are offcially ‘enforcement agents’. These individuals, unlike debt collectors, do have the legal authority to collect debts. They have the right to visit your property and confiscate goods to ensure sums are repaid.

However, bailiffs won’t arrive unexpectedly. They will need to issue a ‘notice of enforcement’ which generally gives about a week’s advance warning. During this time, you could prevent a bailiff visit by finding a debt solution. If not, though, these individuals will arrive.

For the majority of debts though, bailiffs cannot force their way into a property and must treat you civilly.

What should I do if contacted by a debt collector?

Being contacted by a debt collector can be a sign that you have a debt problem. This is nothing to be ashamed about as thousands of people experience this issue every year. What matters is that – merely by reading this article – you’re taking steps to deal with your debt.

We work with collectors on clients’ behalf every day. If you want to find out how we can help you, get in touch today and we’ll identify whether a debt solution could benefit you.